Event Details
  • Sheraton Times Square
  • New York

Turn returns into your next big opportunity

NRF Rev (formerly the RLA Conference & Expo) is a new event focused on helping retailers, brands and manufacturers reduce costs and increase profits through reimagined returns, refurbishing, reselling and reverse logistics processes. Dive into cutting-edge strategies and forge important partnerships that will enhance your reverse logistics, supply chain and circularity initiatives.

Featured Speakers
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  • Giri Agarwal
  • Co-Founder
  • Giri Agarwal is Co-Founder at Incisiv, a leading industry research and benchmarking firm, where he drives strategic research initiatives for their consumer and technology industry clients.

    Giri previously co-founded EKN Research, an executive network and insights firm. Prior to EKN Research, Giri was part of the Tata Group’s marketing leadership, having led industry marketing for their technology services group in North America.

    A frequent speaker at industry events such as the National Retail Federation’s BIG Show and Shoptalk, Giri splits his time between New York and Mumbai. He is an active advisor and investor in early-stage consumer industry start-ups.

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  • Liza Amlani
  • Principal
  • Liza Amlani, known across the retail industry as The Chief Merchant, is a trusted voice on improving organizational effectiveness and driving profitability. She is Principal & Co-Founder of Retail Strategy Group, where she partners with global brands and retailers to install materials-first operating models, accelerate time-to-market, and sharpen product decisions across categories from apparel and footwear to luxury and retail tech. With over two decades of experience, Liza has held leadership roles including Accenture’s merchandising subject-matter expert and Head of Buying for Ralph Lauren’s Northern Europe business. She frequently contributes her expertise to Sourcing Journal, Retail Dive, Running Insight Magazine, The Lead, Bloomberg, The Wall Street Journal, The New York Times, The Robin Report and more. She has been recognized by RETHINK Retail as a Top Retail Expert and selected by the National Retail Federation as part of its Retail Voices community. In 2025, Liza was named to Alan Weiss’ Million Dollar Consulting Hall of Fame—an honor reserved for consultants regarded by their peers as world leaders, evidenced by empirical accomplishments in client results, professional contributions, and intellectual property. Liza is also co-author of The Whole Sale: Profitable Wholesale Strategies for Brands (2025) and the forthcoming book, The Material Life: Process Innovation for Retailers and Brands (Routledge, 2025). Whether on stage, in boardrooms, or directly on the shop floor, Liza delivers authoritative perspectives on how retailers can unlock profitability.

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  • Liza Amlani
  • Principal
  • Liza Amlani, known across the retail industry as The Chief Merchant, is a trusted voice on improving organizational effectiveness and driving profitability. She is Principal & Co-Founder of Retail Strategy Group, where she partners with global brands and retailers to install materials-first operating models, accelerate time-to-market, and sharpen product decisions across categories from apparel and footwear to luxury and retail tech. With over two decades of experience, Liza has held leadership roles including Accenture’s merchandising subject-matter expert and Head of Buying for Ralph Lauren’s Northern Europe business. She frequently contributes her expertise to Sourcing Journal, Retail Dive, Running Insight Magazine, The Lead, Bloomberg, The Wall Street Journal, The New York Times, The Robin Report and more. She has been recognized by RETHINK Retail as a Top Retail Expert and selected by the National Retail Federation as part of its Retail Voices community. In 2025, Liza was named to Alan Weiss’ Million Dollar Consulting Hall of Fame—an honor reserved for consultants regarded by their peers as world leaders, evidenced by empirical accomplishments in client results, professional contributions, and intellectual property. Liza is also co-author of The Whole Sale: Profitable Wholesale Strategies for Brands (2025) and the forthcoming book, The Material Life: Process Innovation for Retailers and Brands (Routledge, 2025). Whether on stage, in boardrooms, or directly on the shop floor, Liza delivers authoritative perspectives on how retailers can unlock profitability.

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  • Liza Amlani
  • Principal
  • Liza Amlani, known across the retail industry as The Chief Merchant, is a trusted voice on improving organizational effectiveness and driving profitability. She is Principal & Co-Founder of Retail Strategy Group, where she partners with global brands and retailers to install materials-first operating models, accelerate time-to-market, and sharpen product decisions across categories from apparel and footwear to luxury and retail tech. With over two decades of experience, Liza has held leadership roles including Accenture’s merchandising subject-matter expert and Head of Buying for Ralph Lauren’s Northern Europe business. She frequently contributes her expertise to Sourcing Journal, Retail Dive, Running Insight Magazine, The Lead, Bloomberg, The Wall Street Journal, The New York Times, The Robin Report and more. She has been recognized by RETHINK Retail as a Top Retail Expert and selected by the National Retail Federation as part of its Retail Voices community. In 2025, Liza was named to Alan Weiss’ Million Dollar Consulting Hall of Fame—an honor reserved for consultants regarded by their peers as world leaders, evidenced by empirical accomplishments in client results, professional contributions, and intellectual property. Liza is also co-author of The Whole Sale: Profitable Wholesale Strategies for Brands (2025) and the forthcoming book, The Material Life: Process Innovation for Retailers and Brands (Routledge, 2025). Whether on stage, in boardrooms, or directly on the shop floor, Liza delivers authoritative perspectives on how retailers can unlock profitability.

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  • Kenny Arnold
  • Senior Manager of Circular Technology
  • Kenny is an industrial designer and circular economy expert. His area of expertise is focused on consumer and industrial hardware, AI, digital product passports, and circular design. In his role as Senior Manager of Circular Technology at the Ellen MacArthur Foundation, he conducts research and identifies strategic opportunities in collaboration with the Foundation's partners focused on enabling a circular economy for critical mineral and metals. Prior to joining the Foundation, Kenny worked across industries as an innovation consultant and industrial designer to develop new products and services for Fortune 500 clients.

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  • Kenny Arnold
  • Senior Manager of Circular Technology
  • Kenny is an industrial designer and circular economy expert. His area of expertise is focused on consumer and industrial hardware, AI, digital product passports, and circular design. In his role as Senior Manager of Circular Technology at the Ellen MacArthur Foundation, he conducts research and identifies strategic opportunities in collaboration with the Foundation's partners focused on enabling a circular economy for critical mineral and metals. Prior to joining the Foundation, Kenny worked across industries as an innovation consultant and industrial designer to develop new products and services for Fortune 500 clients.

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  • Kenny Arnold
  • Senior Manager of Circular Technology
  • Kenny is an industrial designer and circular economy expert. His area of expertise is focused on consumer and industrial hardware, AI, digital product passports, and circular design. In his role as Senior Manager of Circular Technology at the Ellen MacArthur Foundation, he conducts research and identifies strategic opportunities in collaboration with the Foundation's partners focused on enabling a circular economy for critical mineral and metals. Prior to joining the Foundation, Kenny worked across industries as an innovation consultant and industrial designer to develop new products and services for Fortune 500 clients.

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  • Christopher Bleess
  • Director of Business Development
  • With more than 25 years of experience working for OEMs and third-party service providers, Chris Bleess has built a reputation for driving revenue growth, operational excellence and customer experience through innovative, integrated solutions. He has led initiatives that connect authorizers, people and service partners, ensuring that technology and service delivery work hand in hand to create value for both businesses and customers.

    Chris also served on the CTIA reverse logistics and service quality (RLSQ) working group, where he helped shape best practices and industry standards that guide the next generation of wireless service excellence.

    Outside the office, Chris brings the same analytical mindset and love of problem-solving to bass fishing where strategy, patience and adaptability are key.

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  • Tetyana Buhera
  • Director, Global Services & Sales
  • Tetyana Buhera is an accomplished supply chain and logistics leader with more than 17 years of global experience driving innovation, sustainability, and customer-focused transformation across forward and reverse logistics. As Director of Global Business Development at Flex, Tetyana partners with leading global brands to design and implement resilient, circular supply chain solutions that bridge commercial goals with operational excellence.

    Throughout her career at Flex, Tetyana has led large-scale programs in aftersales, refurbishment, repair, and sustainable lifecycle management for some of the world’s most recognized technology and consumer brands. Her expertise spans value-added logistics, inventory optimization, and end-to-end service integration — enabling companies to reduce waste, recover value, and extend product lifecycles through responsible, data-driven processes.

    Tetyana’s leadership is grounded in a deep understanding of both commercial strategy and executional detail. She is passionate about building collaborative partnerships that accelerate circularity, enhance visibility, and deliver measurable environmental and financial results. Drawing on her cross-functional background in supply chain design, operations, and business development, she helps organizations navigate challenges such as returns management, spare parts orchestration, refurbishment programs, and compliance with emerging sustainability regulations.

    Driven by curiosity and purpose, Tetyana believes that reverse logistics is not only a recovery process — it’s a strategic advantage. Her work focuses on turning complexity into opportunity, empowering brands to achieve their circular economy ambitions while delivering exceptional customer experience and long-term business value.

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  • Tetyana Buhera
  • Director, Global Services & Sales
  • Tetyana Buhera is an accomplished supply chain and logistics leader with more than 17 years of global experience driving innovation, sustainability, and customer-focused transformation across forward and reverse logistics. As Director of Global Business Development at Flex, Tetyana partners with leading global brands to design and implement resilient, circular supply chain solutions that bridge commercial goals with operational excellence.

    Throughout her career at Flex, Tetyana has led large-scale programs in aftersales, refurbishment, repair, and sustainable lifecycle management for some of the world’s most recognized technology and consumer brands. Her expertise spans value-added logistics, inventory optimization, and end-to-end service integration — enabling companies to reduce waste, recover value, and extend product lifecycles through responsible, data-driven processes.

    Tetyana’s leadership is grounded in a deep understanding of both commercial strategy and executional detail. She is passionate about building collaborative partnerships that accelerate circularity, enhance visibility, and deliver measurable environmental and financial results. Drawing on her cross-functional background in supply chain design, operations, and business development, she helps organizations navigate challenges such as returns management, spare parts orchestration, refurbishment programs, and compliance with emerging sustainability regulations.

    Driven by curiosity and purpose, Tetyana believes that reverse logistics is not only a recovery process — it’s a strategic advantage. Her work focuses on turning complexity into opportunity, empowering brands to achieve their circular economy ambitions while delivering exceptional customer experience and long-term business value.

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